“Dear Dr. Anderson,
Just a fast note to let you know how great the Oticon Streamer is. I don’t know what I did without it.
The telephone system works wonderful. Now I’m not afriad to use the phone. TV is better than I’ve heard in years. Thanks to you, I feel my hearing aids are now complete.
Yours truly, Jim Weigandt Dearborne MI”
“This letter is late in coming, but I’m not stopping now. I just want to thank you with all my heart for the hearing aid you chose for me when I was in Michigan. I wear it all the time (sometimes I forget and go to bed with it).
I never in my wildest dreams would have believe that I would be so excited about my hearing aid! Your service and just being you enticed met that time I was in your office with my daughter, Kathy, to get the hearing aid.
I have a company that services the aid for me in Arizona and am hoping they are doing a good job.
Thank you for the batteries and your kindness, Alice M. Ladewski
One week ago, I was fitted and have been using a pair of hearing aids.
Dr. Ward has greatly improved the quality of my life, beyond expectations. I hear sounds that I do not remember hearing: I had totally forgot these sounds existed. Also, no longer does the TV volume have to be so loud that it is uncomfortable to others. Now when listening to music, I can hear all of the music. Best of all, because of Dr. Ward, I can carry on a conversation without constantly asking the other person to repeat what was said. That was embarrassing to me and annoying to others. Dr. Ward made sure that I would obtain the maximum benefit from my hearing aids at the least possible cost to me. She did not try to sell me more than I needed. However, she did keep in mind that the hearing aids can be adjusted to compensate for my on going hearing loss. Therefore, these hearing aids will not need replacing for many years. This saves money. Ken Conroy
It took me 5 years to admit my hearing loss – the loss my family brought to my attention many more times than I would like to mention. My fiancé very gently convinced me to get help. My family told me not to come home without hearing aids or the door would be locked!
I would like to thank Premium Hearing Solutions for their thorough knowledge, sensitivity, unending encouragement , availability, positive attitude, commitment to education of their patients, and patience. They told me what to expect and to anticipate every step of the way. I was able to get a “perfectly” comfortable fit, to ask questions without feeling self-conscious or humiliation (even after my dogs devoured my first set of hearing aids!).
I can’t thank them enough for all they did for me. They could not have prepared me more for all of the nuances and transitions back into the hearing world. I was amazed at how much I had been missing. My family was jubilant to say the least, not to mention my dear friends and co-workers!
My life has improved significantly! I can hear all the “back-seat drivers” now, I can successfully hear conference presenters, I can enjoy conversations in restaurants – I CAN HEAR! I now don’t wait a second to hear. They are stored in my bedside table (perfectly away from the dogs!). They are the first thing I put on in the a.m. and the last thing I take off in the p.m. I even find them easier to wear than my contact lenses! I love them sooo much! I find myself offering to show them to anyone interested (and even those that aren’t). I know that if I need any future assistance, I can trust Premium Hearing Solutions to be there for me. Susan Edgar”
“You have made my day a great deal better! When I got my Siemens in-the-canal hearing aids from another office, I did not get a lot of help. Luckily, I found you. With re-programming and re-building at Siemens, I now have much improved hearing and am not saying “what” most of the time. In a way, you caused yourself a problem. A now wear them sun up to sun down, using more of your batteries from the battery club. Good for me! Howard Freers”
“I wanted to write and thank you for truly giving me my life back. After more than 15 years of progressive hearing loss, including 5 years with hearing aids that did little to alleviate the problem, my new hearing aids have enabled me to get back involved with the people and activities I love. So many simple things that people take for granted, from driving to taking part in a backyard conversation, are part of my life again. I had become fearful of driving because I couldn’t hear oncoming sirens. I had shied away from family get-togethers and other social outings because I couldn’t take part. When my grandson had the lead in his school play, I couldn’t hear a word he said. But with my new hearing aids, I can get involved in life again. Recently, my daughter gave an outdoor party, the type of occasion I’d come to avoid. I was amazed and delighted to be able to hear people talking from across the deck, or while the children splashed in the pool. It was wonderful. I’m so pleased with the results that I was moved to write this letter. Please feel free to use it as a testimonial for potential patients or in promotional materials. I grant you permission to use my words, and would recommend your services without reservation. Dorthy Lanzen”
“As a senior citizen, and a patient at PHS, I want to take this opportunity to say “thank you” for the attention and care I have received at your facility. During each of my visits, Dr. Jeanne and staff have given me their undivided attention and answered all questions, without hesitation. They were not only professional in their work, but made me feel comfortable and at ease. They took the time to explain each procedure, and the status of my hearing. Hearing loss is a serious challenge for anyone, but it is a particularly troublesome problem for seniors. A year ago, we relocated to Florida, and during our fall visit to Michigan, I made sure I would be ale to have my yearly appointment with PHS. I was delighted to find the same courteous and efficient service I have always received. Visiting PHS will now be an annual event.–Marian Vanover”
“Everything you told me about my new hearing aids was true. Of course, I trust you, but I wasn’t really convinced until I tried them myself. These hearing aids slip into my ears easily and do not show at all. They are so comfortable that I forget I am wearing them. When in a restaurant, background noise is heard but softened so friends across the table can be easily understood. This was a complete surprise to me. I’m truly glad you suggested the Oticon Syncro hearing aid for me. I couldn’t be happier.
Thank you so much. Frances Schaaf”
“Dr. Gupta and I are very pleased with your audiological and hearing aid services. We wish the best to you and your families this holiday season. Dr. Boucher, Royal Oak
Thanks you so much for your care, concern and expertise in fitting my mom, Esther Hall, with her new hearing aids. The real test was a baby shower last week, during which she heard “normally” for the first time in many years in a crowd, and really enjoyed it. Thanks again! Gail Hawkins
“You not only brighten my days, but my whole life. First time in 10 years I am wearing my hearing aids not knowing they are in my ears. Thank you with all my heart for your effort, your time, and talent. Ann Chase”
“Dr. Ward, I want to thank you for all your help in finding just the right hearing aids for me, and for taking such good care of me! I was really ‘moved’ by your going in to your office on your day off after the holiday to program my repaired aid (I was so desparate for them – they are wonderful aids; I am spoiled). It is not often in life that we come in contact with someone so special to care enough to go out of their way to help another. . .you are that person. Sandy Peterson
Dear Dr. Ward, I would like to thank you for the wonderful professional, personal and spiritual services you have provided for me and my wife, Wilma, during these past several years. From the very beginning of our relationship, we felt the warmth and caring interest you expressed toward us.
I especially appreciate the gracious manner in which you convinced me to wear my hearing aid during all of my waking hours. This step has enriched my life tremendously because of my ability to hear well. I also appreciate the manner in which you invited Wilma to be with us during our many discussions about the status of my hearing and included pertinent information provided by her in your analysis of my hearing needs.
Before this occurred, I did not realize how much I needed a hearing aid and I am so grateful that Wilma convinced me to come to your office. I feel that you are very thorough and meticulous in the administration of the various testing devices and interviews you conducted in determining my hearing needs. This makes me feel very safe when you give us your opinions and advice.
I am especially grateful that you monitored my hearing before, during and after my chemotherapy treatment. My oncologist was impressed that you anticipated the importance of this service and provided it. Wilma and I appreciate your Christian spirit which you shared with us through your prayers during my lengthy illness and your continued interest in our well being to this day. It was a distinct pleasure meeting Dr. Melissa, I felt very comfortable and confident with her services and gracious manner. We are very grateful for the friendliness and courtesy extended to us by your supportive staff members.
Thank you for everything
Sincerely, Charles Frank Alcala, Rochester MI