About

Dr. Jeanne Ward, Au.D. and Mr. Aaron Gale decided to open a private office while working at a large medical office. They found their jobs un-fulfilling, and felt their Audiology positions lacked personalized service and care.

Bottom line: hearing health care as a whole was missing a personal side.

In their own office, Dr. Ward and Mr. Gale could better control the level of service and follow-up care lacking in other work environments. Even though they knew opening their own office would be challenging, they were confident they could provide a level of patient care that is difficult to find in today’s hectic world.

Premium Hearing Solutions (PHS) opened in August 1999. Since then, PHS has successfully provided quality hearing care, educated patients on hearing and hearing aids, stayed abreast of technology changes, and has never forgotten the most important business aspect: personalized attention!

Mr. Aaron Gale was an important part of PHS from August 1999 to July 2005. In July 2005, he decided to leave to pursue other interests.

Dr. Melissa Anderson joined the office in September, 2005. Her professional goals and personal interests were a ‘perfect fit’, and she has rapidly become an integral member of PHS. We are thankful to have her!

Dr. Brian Kibby is our most recent addition to our outstanding team. He joined our staff in March 2010, and brings a wide breath of hearing aid fitting experience.

Doctors Anderson, Kibby and Ward place importance on patient education. They have made it their personal mission to help every patient understand the ramifications of their hearing loss and chosen hearing aid technology.

Because of this mission, they continually educate their patients on new technology advancements. They stay on top of the latest and greatest options available, and bring this knowledge to their patients continually. They understand how common ‘catchy phrases’ and ‘gimmicks’ have become. At Premium Hearing Solutions, you will only find direct and honest information.

Our business philosophy has evolved over the years we have been helping people re-enter the world of better hearing. Experience has allowed us to focus in on what is important to you. This means looking at each patient’s lifestyle, communication demands and budget to find the st solutions for each individual.

The specialists at Premium Hearing Solutions have acquired a Doctor of Audiology (Au.D.) degree, and their goal is to find the best solution to your hearing problem. This means recognizing people as individuals with different life styles and needs. What works for one person may not work for another!

Professional training, ongoing continuing education, specialized testing and state-of-the-art technology enable us to provide appropriate recommendations regarding your hearing health care.

Please let us know if there is an area we can improve upon. And please do not hesitate to tell others about us if you have been pleased with your experience at our office!

MISSION STATEMENT:
Premium Hearing Solutions (PHS) is dedicated to becoming a trusted ally with each and every patient who seeks our services. In order to obtain the trust of our patients, we place a high priority on education, ethics and outstanding service. The ‘team’ approach between the patient, family, and Audiologist is emphasized.

ABOUT